FAQs

FAQ's

Frequently Asked Questions

Mobile grooming brings the salon to you. Our fully equipped grooming trailer parks at your home, and your pet is pampered one-on-one in a calm, private space just steps from your front door. There are no kennels, no car rides, and no waiting room full of barking dogs, just the same luxury, all-inclusive care our clients already know, now in a spa built for it.

We’ll come to your door, leash up your pet, and walk them out to the trailer. When the groom is done, we walk them right back in. Most pets hop in happily after their first visit or two.

Just a level place to park and access to your pet. The trailer is fully self-contained, meaning it has it’s own water and runs on its own battery power, so we never need to plug into your home. 

Because our route is planned around each day’s appointments we require 24-48 hours notice to cancel or reschedule an appointment. Less than 24 hour notice is subject to a cancellation fee of 50% of the service price and same day cancellations are subject to 100% of the service price. We understand that things happen and we are willing to work with you when they do but giving as much notice as possible is necessary for us to keep our schedule booked properly.

We accept cash, check, Venmo, Visa, Mastercard, and American Express.

Most pets do best when mom and dad aren’t close by, so we ask that you say goodbye at the door and let us take it from there. The trailer’s grooming space is also compact, so there isn’t room for guests while we work. If you’d like, we’re happy to send photos of your pet’s finished look!

Currently we service the following zip codes: 

  • 97701, 97702, 97703 (Bend)
  • 97707 (Sunriver)
  • 97739 (La Pine)

We require a rabies vaccination be up to date, as is state law, to groom your pet unless excused by a veterinarian for health purposes.

Some pets need a little time to warm up, and that’s okay. We never force a nervous pet. For simple services like a brush-out, we may be able to work outside the trailer. Otherwise we’ll talk with you about the best plan for your pet.

Not at all! With our latch-key option, just leave us a gate code, key, or lockbox, and come home to a clean, happy companion. We’ll text you when we arrive and when your pet is done.

We’re typically booked 5-6 weeks out. The best way to secure a spot is to pre-book your next appointment before you leave the current one. New clients can join our waitlist / request an appointment here and we’ll reach out as soon as a spot open

The Spa Comes to You

Kennel-free, one-on-one grooming right in your driveway.

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Conveniently Comes to Your Home

Forget the days of dragging your pet to their appointment at the salon.

Top Quality Products

Only the best quality products used on your pet to ensure they look and feel their best.

Pet First Aid and CPR Certified

Have peace of mind knowing that your groomer has Pet First Aid and CPR Training.

Secure Payment

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